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Calling in the cloud with Microsoft Office 365

Telstra Calling for Office 365 is an innovative solution co-created by Microsoft and Telstra, that facilitates calls to landline or mobile within Microsoft Teams.

By 2020, 50% of workers will work from anywhere they want, with go-anywhere tools in the cloud. Telstra Calling for Office 365 eliminates the complexity of managing a dedicated PSTN network and provides a fully managed link directly into Office 365. All that’s required is Internet access.

This unified collaboration combines all your technology and tools in one place, for advanced simplicity to deploy, manage and scale with ease. Telstra’s leading voice capability, world-class network and services expertise allows you to easily meet security and compliance demands, and enjoy more financial flexibility.

How does Telstra Calling for Office 365 work?

Each user is allocated a phone number associated with their Office 365 client. Choose whether to migrate or port existing landline numbers, or allocate new ones via the administration portal. The Hybrid option is ideal if you’re not ready to move voice completely to the cloud. You can host complex users in the Telstra private cloud, and move those ready to the Microsoft public cloud.

Why this Partnership?

Telstra has combined their expertise in voice, networks and services with Microsoft’s proficiency in the cloud, collaboration and productivity.

Already established as the preferred voice calling provider across fixed lines and mobile in Australia, Telstra has now linked voice with the Microsoft cloud for seamless calling.

Hosting Australia’s largest fully integrated IP network, Telstra provides access to more than 2000 Points of Presence (PoPs) in more than 200 countries and territories globally. Telstra is Australia’s largest and fastest mobile network with 4G and 5G on the roadmap. And they have the largest Wi-Fi network with more than 1 million hotspots available.

What are the benefits?

Boost efficiency and productivity – contact via voice, video or chat and easily switch between channels. Allows teams to work together more creatively and effectively.
Simplify – using one business number allows you to make and receive local, long distance, mobile, audio or video calls.
Full voice functions – as per traditional PBX call-handling, such as call hold, transfer, forwarding and voice mail. Eliminates the need for managing and supporting different on-site PBXs and a dedicated voice network.
Professional image – deliver a unified experience and reinforce your brand, as staff can use an existing business landline number in the office, at home or on the road.

As a certified Telstra Calling for Office 365 partner Leap can assist you in taking advantage of this new solution and provide a walkthrough on how it operates.


Post by Zaun Bhana
Apr 12, 2019 2:32:46 AM