About Us

 

Not every IT business is created equal. In fact there is more certification needed to be a plumber than there is to be an IT consultant. So choosing a capable IT partner can be like crossing a freeway with your eyes closed.

At Leap we set out to do things differently. We are not just in the business of providing IT advice, training and support. We are the glue that enables teams of people in businesses across WA to do business in today’s digital world. We focus on what makes technology work for people. Our goal is to get all of the obstacles out of your way so you can focus on growing your business.

Technology is changing so fast and so often that it is hard to keep up. Demands on your time are pulled every which way by the pressures of managing your own company, not to mention the fluctuating economy, red tape, market competition, margin squeeze and that’s just Monday.

You hear all about how business is shifting to digital and you know there must be a better way of dealing with IT than just constantly putting out fires.

Your IT person is forever talking about being proactive and yet they can’t even get on top of the tiny niggly issues you have. Their service is hot and cold, there is no sense of urgency or perhaps you just feel like your own business has outgrown what they can deliver. Ultimately there just doesn’t seem to be a sense of direction from them on what you should do or where you need to go next and if they do give you one it looks and feels just like a glorified shopping list.

At Leap we believe in doing what is right for you not just what is easy for us.

We have been helping businesses like yours put in place and execute on their IT plans for over 10 years. This is not just the bits and bytes, this is an end to end process and best practice methodology we follow to help IT deliver on the goals you set and keep it aligned with where your company is going.

We understand and realise you don’t want or need all the other extra distractions IT can bring. So we can help carve out a path to help you get where want to go.

For us at Leap the most important part of that begins with your people. In fact we take how seriously your people rely on us by measuring their satisfaction every single time we help resolve a problem. We do this because we know your time is already precious and the last thing you want is staff complaining to you about IT “stuff”.

We also invest heavily in the development and training of our own staff they have helped us become one of only 7 IT companies in all of Australia to achieve 5 years of 20%+ growth. They also recently helped us become the first WA company ever to become a finalist in the Microsoft Australia Awards for Small and Medium Business Partner of the Year in 2014. This was on top of winning the Belmont Enterprise of the Year in 2013, 3 consecutive years of HTG Peer Group awards and the Best Tech Workplace in 2010 and 2011.

We understand that you want an IT partner you can trust and rely on. It’s hard to create that trust with words on a web page so we hope to get the chance to meet with you in person.

Please feel free to CONTACT US via the form below or give Nathan a call on 1300 532748 and he will set up a time for us to have an obligation free conversation.

Leap Consulting

Leap Consulting look after all of our hardware and software requirements, including supply, installation and ongoing maintenance. We had built a relationship with Leigh through his previous company and chose Leap Consulting based on that trust. We never need to worry about problems with our systems as Leap ensures everything runs smoothly.

Tony Sieracki Director Bostelman, Draper and Richardson
Leap Consulting

We hired Leap because of their expertise with MYOB products, and we have found them to be consistently reliable and competent.

Craig Jamieson Director Jamiesons
Leap Consulting

I’d like to take this opportunity to thank you for providing on going pro bono support to Food Rescue.  As you know, we are a not-for-profit organisation with very limited resources so Leaps support represents more than just dollar savings for us.

The expertise and advice we continually receive from Leap is nothing short of fantastic. We are continually surprised at how quickly you respond to our queries and technical issues. Your staff are always friendly and knowledgeable and they make our life so much easier!

I have no hesitation in recommending your services and I have passed on Leap’s details to colleagues in the market for IT specialists.

Thanks again Leigh for supporting us. We would not be in the position we are now, approaching 150,000 kg’s saved and distributed, without our IT facilities set up by Leap.

I look forward to continuing working with Leap to help reduce food waste and alleviate hunger.

Samantha Soley General Manager Food Rescue
Leap Consulting

Leap Consulting is one of our key partners and the service they provide is critical to the success of our business.

Over time they have standardised our systems and virtualized our IT environment. Leap recently completed a Technology Roadmap that has taken the element of surprise out of our IT expenditure, and they helped us to find a CRM system that suits our business.

The Leap team is always efficient, professional and great to work with and I have consistently referred them to my personal and business network.

Steve Gauci Managing Director Worksite Fitness and Rehabilitation
Leap Consulting

Just wanted to pass on my thanks for a job well done!

It has been a real pleasure dealing with the Leap team throughout the project for CCR Hose and Fittings. I can’t fault your process from pre-sales through to implementation for my client’s entire IT infrastructure refresh. Changing premises, the entire IT and VOIP telephony at the same time could have been stressful and risky but instead the whole transition went seamlessly.

Your ability to provide customer focus wrapped around technical excellence made this one of the best projects I’ve been associated with around Australia. Perth and the Pilbara can provide real challenges when it comes to IT and communications and your experience was evident. Everyone we came into contact with at Leap was courteous, professional and highly competent. Please pass on special thanks to Nathan and Aaron for their efforts.

Geoff Wass Business Improvement Consultant Wass Next
Leap Consulting

We originally met with Leigh McDonald to discuss what our business requirements were moving forward. He suggested an audit be arranged to clearly identify the weaknesses within the business’s IT infrastructure.

The Business Technology Review (BTR) provided Donaldson and Warn with an accurate breakdown of our IT infrastructure and a clear structure on how to proceed moving forward.

As a result of the BTR our team have become a lot more confident and more knowledgeable with our IT infrastructure. Our efficiency has increased, we are experiencing less down time, and our staff are happier.

Our experience with Leap Consulting thus far has been very satisfactory. We’ve found them to have a very professional level of commitment to achieving our goals, and projects have been delivered smoothly, with all milestones achieved. We appreciate the regular meetings to establish our business objectives, and the clear communication between our team and the Service Team and accounts department.

Emma Richards Practice and Finance Manager Donaldson and Warn
Leap Consulting

Australian Renovation Group (ARG) chose to work with Leap Consulting because of the philosophy the Director’s had about IT in general, that they focus on proactively helping businesses grow, rather than just responding when things do go wrong.

The BTR process was fantastic. It was confronting at first to be expected to pay for a review of our current structure and practices before we could get a quote. However, the process is a very thorough one and I respected that Leap is a business not afraid to say “We are experts in our field and we aren’t afraid to put a value on our expertise. We are worth it.” The BTR process gave me confidence that Leap would be honest and professional to deal with.

The BTR made us think about how IT can help us to grow and develop our business. We had a plan, but the BTR gave us clarity in terms of the link between IT and our business development. Once we received the BTR, we then had an accurate snapshot of where we were at in terms of IT and a plan of where we needed to go and how; all in conjunction with our planned business development.

I was impressed with every member of staff that I met during the process- their actions all backed up the philosophy that had been presented to me.

Liza Hutton General Manager Australian Renovation Group