Collaboration software is fast becoming the internal connectivity tool of choice for organisations. Combining social networking features and work process programs in one space, they allow your employees to freely and easily communicate and collaborate on projects.

Traditionally, an IT support company would react to problems that have already occurred, and their service would be judged by how quickly they can attend to a problem. But, by that time it’s already too late.

The IT landscape is shifting at a rapid pace, and having the right IT approach can determine the level of success an organisation achieves. As the market has shifted, the value pyramid has flipped.

Based on the speed of technological innovations, now more than ever, businesses need increased guidance when it comes to managing their Information Technology costs. Determining the most appropriate solution from the many available options can be a challenge. If a business has a clear long-term IT ...

Mobility’s dramatic impact in our personal sphere is changing how we operate in our work lives and business methods.

Enterprise Resource Planning is a business process management software that businesses adopt which allows businesses to integrate various functions into one system to integrate processes and information across the whole business.

There are certain standards that businesses should expect from their IT support services so they can be helped rather than hindered, aligning their technology use with their business’s goal. Responding slowly to technical issues in the correct manner can create friction between IT support and ...

As technology continues to reshape and disrupt all industries, companies must invest in information technology. However, many of these investments fail to deliver the promised value or outcome.

There’s no question that at some point your business will require an IT specialist to meet your business’s growing needs, so do you hire someone and run the operation in-house or outsource it?